Location: Nagpur / Pune
Experience: 4–6 Years
Shift: 24x7 / US Shift Hours (CST)
Job Description
We are looking for an experienced Accounts Receivables Billing Specialist with 4–6 years of relevant experience in accounts receivables, billing, and insurance operations. The ideal candidate should have experience working with insurance agency management systems and possess strong analytical, communication, and customer service skills.
Key Responsibilities
- Handle accounts receivables and billing-related transactions accurately and within defined timelines.
- Work with insurance agency management systems (AMS) such as Applied Epic, BenefitPoint, AMS360 , or similar platforms.
- Process transactions as per prescribed guidelines while meeting SLA and quality standards.
- Provide excellent customer service to internal and external customers.
- Maintain high attention to detail while handling billing and insurance-related activities.
- Understand and follow insurance terms and billing cycles.
- Analyze and resolve billing-related issues using strong problem-solving skills.
- Ensure timely completion of assigned tasks and maintain productivity and quality standards.
- Work effectively during US shift hours (CST).
Must Have Skills
- 4–6 years of relevant experience in Accounts Receivables / Billing.
- Prior experience in the insurance brokerage or P&C; insurance industry .
- Working knowledge of insurance agency management systems such as Applied Epic, BenefitPoint, AMS360 , etc.
- Basic knowledge of insurance terminology and billing cycles.
- Proficiency in Microsoft Excel and Microsoft Outlook .
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Solid analytical and problem-solving abilities.
- High attention to detail and effective time management.
- Willingness to work in US shift hours (CST) .
Good to Have
- Experience with additional insurance or billing systems.
- Strong ability to execute transactions accurately within prescribed guidelines and timelines.
- Ability to consistently meet SLA and quality standards.
Important:
- Ex-TCS employees are not eligible to apply.
- PAN and DOB are required for profile creation.