We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional.
Resolve customer queries, complaints or requests on daily basis
Track the quantity and quality of queries handled to ensure productivity and efficiency.
Engage in cold calling to reach out to potential clients for gathering feedback on our offering.
Minimum of 6 months of work experience in customer support or a related field.
Experience with CRM tools is a plus.
Basic proficiency in Excel/Google Sheets.
Empathy towards customers to ensure a positive customer experience.
Solid email writing skills.
Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands like Wellcore, YouWeFit, Zero Sugar, Dynamite, Okami and Osmo - enable people to unlock their performance potential and live healthier lives. The brands are made available to our customers through an omni-channel approach including our own eCommerce portal ().