Global Payroll Delivery Lead – ADP GlobalView

Location: Bangalore
Experience: 14–18 Years
Band: BPO 6/7
Salary: Up to ₹25 LPA
Job Code: 425221
Domain: Global Payroll Operations – End-to-End Multi-Country Payroll

Job Overview

We are seeking an experienced Global Payroll Delivery Lead with strong expertise in end-to-end multi-country payroll operations and mandatory knowledge of ADP GlobalView and ADP Celegro . The role will lead payroll delivery, quality control, compliance, client governance, team performance, and continuous improvement across global regions.

Key Responsibilities

- Lead end-to-end payroll delivery across the US, UK, Middle East, UAE, Saudi Arabia, Canada, LATAM, Europe, APAC, and ASEAN regions.

- Oversee payroll processing to ensure accuracy, timeliness, compliance, and service quality.

- Manage daily operations, workloads, incident resolution, escalations, and customer satisfaction.

- Act as the primary liaison between payroll teams, clients, HR, IT, and business stakeholders.

- Perform end-to-end quality checks and train team members on payroll controls and procedures.

- Identify and resolve operational risks, issues, and escalations.

- Prepare monthly SLA reports, performance dashboards, and governance presentations.

- Support payroll implementation, transition,



and process transformation initiatives.

- Monitor team performance and drive continuous improvement in payroll delivery.

Required Skills & Experience

- 14–18 years of overall experience, with 15+ years of payroll/HRIS experience preferred.

- Mandatory hands-on knowledge of ADP GlobalView and ADP Celegro .

- Strong experience in global, multi-country payroll processing.

- Exposure to US, UK, and Middle East payroll operations.

- Experience managing mid-sized payroll teams and delivery operations.

- Payroll implementation and transition experience.

- Solid understanding of payroll controls, quality assurance, and compliance.

- Excellent communication, analytical, critical-thinking, and stakeholder-management skills.

- Proficiency in payroll reporting, SLA metrics, dashboards, and presentations.

Education

Bachelor’s degree in HR, Business Administration, Commerce, or a related discipline, or equivalent experience.

Preferred Knowledge

Global payroll legislation, tax regulations, statutory requirements, and country-specific compliance.

Eligibility

- Ex-TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are required for profile creation.

📌 Global Payroll Delivery Lead - ADP GlobalView (Bengaluru)
🏢 Gratitude
📍 Bengaluru