Overall Purpose : The Rewards Implementation Engineer is responsible for end-to-end delivery of the rewards, frequent flyer, and loyalty solutions to the airline, organizing and planning the implementation schedule, monitoring implementation timelines, coordinating deliveries with R&D; development teams, ensuring migration plans are completed, and supporting Airline customers during the whole implementation on all aspects (functionally, testing, etc.).Regular Activities : - Analyse customer requirements, configure products and manage implementation on test and production environment.- Solution support : Based on airline requirement guide them on configurations.- Functional support : first level support, troubleshooting and consulting for product implementation and filing support.- Service/consultancy activities : Analyse customer service requirement, assess customer product usage and define tailored service proposal, and deliver to the customer.- Project management : Projects planning, follow up and support activities during the implementation.- Coordinate the project with the customer, organize workshops,



regular status meetings, follow actions and risks.- Establish joint baseline plan with the airline and follow tracking of activities.- Coordinate internally with R&D;, product development teams for the activities and features to deliver.Technical Skills : - Understanding of Architecture, Deployment of Azure Components.- Understanding of the Linux Operating System and shell commands.- Working experience on DevOps tools like GIT/Bitbucket, Jenkins.- Basic working experience in OpenShift/Kubernetes.- Understanding of Middleware components like Redis, Kafka, Couchbase.Requirements : - Engineer degree or university degree in Computer Science or equivalent work experience (IT).- 4 - 8 years of relevant experience.- Fluent in English.- Valuable knowledge of the airline IT business and Amadeus core reservation, ticketing, PNRs, fares, pricing.- Customer-centric and service-oriented mindset.- Ability to work in a multicultural environment. (ref:hirist.tech)

📌 Amadeus Labs - Implementation Engineer II - Airline Solutions (Bengaluru)
🏢 Amadeus Labs
📍 Bengaluru