01 Nov
|
Gratitude
|
Pune
Team Lead – P2P Quality
Location: Pune
Experience: 7–10 Years
Role & Responsibilities
- Lead end-to-end Quality Control operations for Procure-to-Pay (P2P) and Accounts Payable processes.
- Demonstrate strong understanding of the complete Accounts Payable cycle, including Invoice Processing, Helpdesk, Payments, Vendor Master, and Travel & Expense (T&E;).
- Ensure adherence to Critical to Quality (CTQ) parameters, SOPs, policies, and compliance requirements.
- Review audit findings, identify quality gaps, and recommend corrective and preventive actions.
- Ensure daily audits are completed and audit results are reported to internal and external stakeholders.
- Prepare Root Cause Analysis (RCA) and 5 Whys reports for errors, with effective preventive action plans.
- Ensure timely and accurate delivery of team deliverables in compliance with applicable standards and policies.
- Monitor and ensure adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), turnaround time (TAT), and accuracy targets.
- Identify process gaps and drive continuous improvement initiatives.
- Manage internal reporting and ensure SLA compliance.
- Meet and exceed daily, weekly, and monthly productivity, TAT, and accuracy targets.
Additional Requirements
- Solid analytical, problem-solving, and decision-making skills.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to resolve conflicts proactively and positively.
- Intellectual curiosity, a continuous improvement mindset, and a proactive approach to work.
- Ability to lead teams and manage quality deliverables effectively.
Good to Have
- B.Com, M.Com, or a postgraduate degree in Finance or Accounting.
- Knowledge of Finance and Accounting processes, particularly Accounts Payable and P2P operations.
- Hands-on experience with ERP systems such as SAP.
- Proficiency in MS Office and Advanced Excel.
Important Information
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are mandatory for profile creation.
📌 Team LeadP Quality (Pune)
🏢 Gratitude
📍 Pune