Team LeadP Quality (Pune)

Team LeadP Quality (Pune)

01 Nov
|
Gratitude
|
Pune

01 Nov

Gratitude

Pune

Team Lead – P2P Quality

Location: Pune
Experience: 7–10 Years

Role & Responsibilities

- Lead end-to-end Quality Control operations for Procure-to-Pay (P2P) and Accounts Payable processes.

- Demonstrate strong understanding of the complete Accounts Payable cycle, including Invoice Processing, Helpdesk, Payments, Vendor Master, and Travel & Expense (T&E;).

- Ensure adherence to Critical to Quality (CTQ) parameters, SOPs, policies, and compliance requirements.

- Review audit findings, identify quality gaps, and recommend corrective and preventive actions.

- Ensure daily audits are completed and audit results are reported to internal and external stakeholders.

- Prepare Root Cause Analysis (RCA) and 5 Whys reports for errors, with effective preventive action plans.

- Ensure timely and accurate delivery of team deliverables in compliance with applicable standards and policies.

- Monitor and ensure adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), turnaround time (TAT), and accuracy targets.

- Identify process gaps and drive continuous improvement initiatives.





- Manage internal reporting and ensure SLA compliance.

- Meet and exceed daily, weekly, and monthly productivity, TAT, and accuracy targets.

Additional Requirements

- Solid analytical, problem-solving, and decision-making skills.

- Excellent communication and stakeholder management skills.

- Demonstrated ability to resolve conflicts proactively and positively.

- Intellectual curiosity, a continuous improvement mindset, and a proactive approach to work.

- Ability to lead teams and manage quality deliverables effectively.

Good to Have

- B.Com, M.Com, or a postgraduate degree in Finance or Accounting.

- Knowledge of Finance and Accounting processes, particularly Accounts Payable and P2P operations.

- Hands-on experience with ERP systems such as SAP.

- Proficiency in MS Office and Advanced Excel.

Important Information

- Ex-TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are mandatory for profile creation.

📌 Team LeadP Quality (Pune)
🏢 Gratitude
📍 Pune

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