Job Description

Role Overview

An experienced Siebel Developer in the offshore engineering team in India. The role needs deep Siebel expertise, strong ownership of deliverables, and a daily 3–4 hour overlap with US Eastern Time for standups and handoffs.

Key Responsibilities

- Design, configure and develop Siebel CRM using Siebel Tools (BCs, BOs, applets, views, screens, links, picklists, LOVs).

- Configure and enhance Siebel Loyalty: Loyalty Engine, programs, tiers, promotions, accrual and redemption, member management.

- Build and maintain eScript, browser script, business services and workflows.

- Customize Siebel Open UI (presentation models, physical renderers, Java Script/CSS).

- Develop and support integrations: Siebel EAI, integration objects, data maps, SOAP/REST web services, Siebel REST API, EAI queues.

- Build and support EIM jobs and data loads; troubleshoot data quality and performance.

- Configure Assignment Manager, State Models, Runtime Events, Personalization, Audit Trail, workflow policies and Task UI as needed.

- Perform repository and migration activities using ADM/Migration Application and workspaces.

- Troubleshoot production defects using Siebel logs, SQL tracing and Server Manager; provide L2/L3 support, including on-call rotation.

- Write and tune SQL on the Siebel data model (Oracle).

- Participate in Agile ceremonies, estimate stories, keep Jira current and document designs.

- Coordinate daily with the onsite team for clarifications, code reviews and release handoffs.

Required

- 5+ years of hands-on Siebel CRM development, including 2+ years on Siebel IP 2017 or later.

- Hands-on Siebel Loyalty experience.

- Strong Siebel Tools configuration, eScript, workflow and business service skills.

- Siebel Open UI customization; Siebel EAI/web services (inbound and outbound) and EIM migration.





- Solid SQL and PL/SQL on Oracle; understanding of Siebel server architecture.

- Full SDLC experience (unit testing, code review, deployment); Agile/Scrum with Jira and Confluence.

- Strong written and spoken English; able to work independently across time zones.

Preferred

- Siebel upgrades or migrations to the latest Innovation Packs.

- Siebel call center or sales/service modules.

- Travel, hospitality, airline or cruise industry experience.

- Siebel on OCI, Docker or Kubernetes.

- Middleware (Oracle SOA, Mule Soft, Boomi); Shell or Python scripting for build and deployment; Oracle Siebel certification.

Requirements
Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. We specialise in delivering complex digital commerce ecosystems to large and small customers through a team-oriented and team-oriented work environment. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing. Job Summary Reports on a day-to-day basis to the Solution architect. The individual in this role will act as an integration developer and will have a broad understanding of .NET technology with a focus on technology stacks including those involving CRM solutions, online content servers, and online & mobile web applications.



The developer will be involved in integrating and implementing solutions, including legacy platform modernization, through the project life cycle and ongoing support. This position will focus on translating applications from legacy solutions to web-based solutions using web framework and technology. Requirements • Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. Master’s Degree preferred. • At least 4 years’ experience in developing and consuming RESTful APIs. • At least 5 years’ experience in Service Oriented Architecture/Service integration with Web Services, REST and security integration. Skills / Experience / Responsibilities • Design, develop and implement complex solutions based on Microsoft .NET Framework 4.5+ using C#, ASP.NET and ADO. Net. • Will work with internal stakeholders to learn the business processes, operating systems, and application architectures in order to ensure that solutions fit the current or proposed architectural environment. • Translate applications requirements into web-based solutions using the recommended frameworks and technology. • Design and develop reusable components, accelerators and frameworks. • Assist in the system integration of components. • Implement Test Driven Development frameworks (NUnit, xUnit, etc.). • Implement Design Pattern (Singleton, Factory and ASP.NET MVC). • Implement Data Structures. • Assist in translating customer service, marketing & financial business function needs into digitization and automation of technical solutions aligned with organizational goals and strategies. • Be a strong team player and effectively participate in projects and daily operational activities

📌 Siebel Developer – Offshore (India)
🏢 Fulcrum Digital
📍 India