Hybrid Bangalore India - Outer Ring Road Full time JR-0016622 Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes. Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change. You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future. As a Technical Consultant, you will provide deep technical support to the functional and technical clients who use our Research Suite software. This includes supporting Huron's software through remote web session utilities, phone calls, and email communications. In addition, your day to day could include the following: assisting with researching, analyzing, and resolving client reported issues; identifying product areas causing the most support burden and working with the Huron Engineering teams to fix issues; modifying and maintaining existing client-specific configurations and customizations; consulting with clients and Huron Services teams on proper hardware and software configurations; continually improving internal support processes through development of new tools and job aids; cross collaboration with multiple teams across various geographic locations; and assisting with 24/7 on-call support coverage as needed. **Required:** + Bachelor's Degree in a computer science related field or equivalent work experience + Experience reading and writing object-oriented code, HTML, CSS, JavaScript, XML, JSON & Java + Experience developing with JavaScript + Experience with Microsoft software, including Windows Server, IIS, SQL Server, Visual Studio + Solid problem-solving skills and attention to detail + Ability to work independently and in remote team environments + Strong written and verbal communication skills + Ability to context switch and juggle multiple competing priorities + This position is remote, infrequent travel required **Preferred:** + 1-3 years of experience working in a customer or internal software support position + Experience supporting enterprise class, multi-tier web applications + Analyze and interpret various types of logs, such as IIS, SMTP, Event Logs, and custom output + Familiarity with .NET and C# + Familiarity with source control concepts **Position Level** Senior Analyst **Country** India At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities.



Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

📌 Product Support Engineer (Bengaluru)
🏢 Huron Consulting Group
📍 Bengaluru