**Role Description:** The Senior Associate, Benefits supports the administration, compliance, and daily operations of the EMEA advantages programs. This role is responsible for ensuring accurate plan administration, a seamless employee experience, and strong vendor performance across both countries. The position partners closely with HR, Payroll, Legal, Finance, local HR counterparts, vendors, and external advisors to deliver high-quality service and continuous improvement across EMEA benefit offerings. **Roles & Responsibilities:** **Benefit Administration & Operations** + Oversee day‑to‑day administration of EMEA benefit plans (health, dental, life assurance, disability, retirement/pension schemes, wellness programs, statutory allowances, and local market‑specific benefits) + Serve as primary contact for employees and HR partners regarding benefit inquiries, eligibility, and issue resolution. + Manage enrollments, life‑event changes, terminations, and ensure timely updates in HR systems including Workday and vendor platforms. + Coordinate with Payroll on benefit deductions, taxable benefit adjustments (e.g., Benefit‑in‑Kind, Share plans, Car Lease ...etc), and data reconciliations **Vendor & Partner Management** + Partner with benefit providers (e.g., local health insurers, pension administrators, wellness vendors) to resolve operational issues and track adherence to SLAs. + Review and validate vendor reports, eligibility files, invoices, and monthly/annual plan reconciliations. + Support annual plan renewals, vendor transitions, new plan implementations, and configuration updates in Workday. **Compliance & Governance** + Ensure benefits align with EMEA statutory & upcoming requirements, including but not limited to EU changes requirements, Revenue Commissioner tax rules, Benefit‑in‑Kind taxation, maternity/parental leave entitlements, statutory reporting, local social security obligations, accident insurance rules, pension fund requirements, and insurer reporting.



+ Maintain audit‑ready documentation, policies, SOPs, and benefits records. + Support internal and external audits by providing complete and accurate data and responding to compliance inquiries. **Employee Experience & Communication** + Support the design, review, and delivery of clear benefits communications, including enrolment materials, intranet content, FAQs, and employee guides. + Facilitate benefits onboarding and offboarding touchpoints for employees across Ireland and Switzerland. + Identify and recommend opportunities to enhance employee understanding, satisfaction, and utilization of benefits programs. **Projects & Continuous Improvement** + Contribute to annual Open Enrollment planning and execution. + Support benefits projects, including technology enhancements, process optimization, and vendor transitions + Analyze trends in employee inquiries, vendor performance, enrollment patterns, and identify opportunities to streamline processes or improve service delivery. **Basic Qualifications and Experience:** + 5+ years of experience in benefits administration, preferably supporting EMEA or multi‑country benefits programs. + Strong understanding of EMEA statutory frameworks and tax considerations. + Experience with HRIS systems such as Workday, and third‑party administrator platforms; familiarity with ServiceNow is preferred. + Experience working with global vendors, cross‑functional teams, and remote workforce support. **Skills:** + Ability to manage multiple priorities and meet deadlines in a fast‑paced global environment. + Strong communication skills with the ability to collaborate effectively across time zones with employees, HR, and business partners. + Analytical mindset with the ability to interpret data and recommend improvements. + High attention to detail, strong documentation discipline, and process‑oriented approach. + Customer‑centric mindset with a focus on enhancing employee experience. Ability to navigate complex, diverse, global organizational structures.

📌 Sr Associate Benefits (Hyderabad)
🏢 AMGEN
📍 Hyderabad