Job Description My Diagno Card is looking for a Customer Support Executive to handle customer queries, assist users with diagnostic test bookings, and coordinate with partner diagnostic centres.
Key Responsibilities:
Handle customer queries through phone calls and WhatsApp.
Assist customers with diagnostic test bookings and provide booking IDs.
Explain the My Diagno Card process and usage to customers.
Maintain accurate records of customer enquiries and bookings.
Follow up with customers when required.
Provide polite, professional, and timely customer support.
Escalate complaints or complex issues to the concerned team.
Requirements Valuable communication skills.
Comfortable speaking with customers over the phone.
Basic computer and WhatsApp knowledge.
Valuable interpersonal and customer-handling skills.
📌 Customer Support Executive Lucknow (India)
🏢 Shri Bharg Healthcare Private
📍 India
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