Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build strong relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain high product knowledge to effectively support customers.
Identify opportunities to upsell or cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced workplace and handle multiple tasks simultaneously.
Robust problem-solving skills with attention to detail.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Solid analytical and critical thinking skills.
📌 Customer Service Associate Gurugram
🏢 Talent Acquaintance
📍 Gurugram
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