Job Description – Telecaller

Company Name: Paramvir Security Agency Pvt. Ltd.
Job Location: Gurugram, Haryana
Department: Administration / Operations
Employment Type: Full-Time

About the Company

Paramvir Security Agency Pvt. Ltd. is a security and manpower services provider delivering security personnel and manpower solutions to government organizations, banks, hospitals, and other corporate institutions.

Job Summary

We are looking for a confident and well-spoken Telecaller to handle client communication, follow up on pending payments, coordinate with deployed staff and clients, and provide administrative support to the operations team.

Key Responsibilities
Make outbound calls to clients for payment follow-ups and outstanding dues.
Follow up with clients regarding pending invoices, bills, and payment status.
Coordinate with clients, branch offices, and field officers regarding attendance, deployment, and manpower-related matters.
Make calls to security guards and other staff for attendance confirmation, document collection, and duty-related updates.
Maintain daily calling records, client contact details,



payment follow-up reports, and other data in Excel.
Send reminders and follow-up messages through WhatsApp and email.
Coordinate with the accounts and operations teams to resolve client queries.
Maintain proper records of calls, commitments, and follow-up dates.
Perform other telecalling and administrative duties as assigned by management.

Required Skills and Qualifications
Minimum qualification: 12th pass; graduate preferred.
Experience in telecalling, payment follow-ups, customer service, or office administration will be an advantage.
Positive communication skills in Hindi; basic English communication preferred.
Basic computer knowledge, including MS Excel, email, and WhatsApp.
Ability to maintain records and follow up with clients professionally.
Confidence, patience, and valuable coordination skills.

Salary

As per candidate's experience and suitability.

Working Hours

Full time, as per company policy.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Tele Caller Executive Gurugram
🏢 PARAMVIR SECURITY AGENCY
📍 Gurugram