Responsibilities
ServiceNow CMDB Analyst Manage CMDB foundation data including product models deduplication activities and data quality improvements
Handle BAU requests incidents and service tickets related to CMDB data and configuration items
Monitor and maintain CMDB data accuracy consistency and governance standards across the platform
Perform analysis troubleshooting and stakeholder support to ensure reliable configuration data management
ServiceNow Discovery Specialist Manage coordinate and oversee daytoday Discovery operations for Onpremises and Cloud infrastructure
Configure and support ServiceNow Discovery onboarding current network segments and ensuring accurate device identification and CMDB population
Troubleshoot Discovery issues including failed scans credential problems MID Server issues and connectivity challenges
Administer Discovery schedules IP ranges exclusion lists and performance tuning to optimize coverage reliability and data quality




Develop discover maintain custom discovery patterns endtoend using Pattern Designer extending outofbox patterns for unsupported or bespoke technologies
ServiceNow Service Mapping Specialist Design build maintain and troubleshoot ServiceNow service maps to ensure accurate application and infrastructure dependency visibility
Lead service onboarding dependency validation mapping quality reviews and continuous improvement initiatives
Collaborate with application infrastructure and business teams to resolve mapping issues and support impact analysis
Manage BAU requests incidents operational support activities and stakeholder engagements related to Service Mapping services

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist Package Implementation Pune
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