Job Summary

Process - Blended - Email Process Experience - Overall 1 year in Customer Service or above - Minimum 6 months BFSI/NBFC experience mandatory

Advanced Skill Sets Required
Flawless, highly fluent verbal and written communication
Expert-level skilled email drafting skills

Technical Evaluation
Strict multi-level screening
Live email drafting test
Customer dispute mock calls

Industry Background Preferred
Financial norms
EMI/interest calculations
NBFC/RBI escalations

Responsibilities
Handling Financial Norms EMI/Interest Calculations NBFC/RBI escalations handling

Skills
email drafting
verbal communication
written communication
customer service
BFSI/NBFC experience
EMI calculations
grievance handling

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📌 Customer Service Executive Pune
🏢 Imperative Business Ventures
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