Key Responsibilities

Handle customer enquiries through calls, WhatsApp and email.

Understand client travel requirements and prepare suitable holiday packages.

Prepare and share itineraries and quotations with clients.

Coordinate with DMCs, hotels, transport providers and other travel partners.

Handle domestic and international holiday packages.

Coordinate flight ticket enquiries and bookings.

Handle visa-related enquiries and documentation coordination.

Follow up with clients for quotations, bookings and payments.

Maintain enquiry records and regular follow-ups.

Coordinate with the operations team for confirmed bookings.

Provide positive customer service before, during and after the trip.

Required Skills





13 years of experience in the travel industry preferred.

Positive knowledge of domestic & international holiday packages.

Basic knowledge of air ticketing / flight bookings.

Knowledge of visa processes and documentation.

Good knowledge of hotels, destinations and sightseeing.

Valuable communication skills in English and Hindi/Marathi.

Good WhatsApp, email and computer skills.

Ability to coordinate with DMCs and suppliers.

Valuable follow-up and negotiation skills.

Customer-oriented and willing to learn.

📌 Walk In Travel Executive Pune
🏢 Vithu Tourism And Property Management India
📍 Pune