Job Description
Handle and resolve vendor and internal queries related to Invoice status Payment status / delays Missing or duplicate invoices Vendor setup / updates
Respond via ServiceNow tickets, emails, or workflow tools
Ensure queries are resolved within defined SLAs and TATs
Monitor payment status and respond to queries
Adhere to SOX controls and internal policies
Route requests to appropriate AP teams (Invoice Processing, Payments, Vendor Maintenance)
Follow up with processors to ensure timely closure of tickets
Update users on status and provide transparent communication
Prepare and execute payment runs(Wires/ACH/EFT/CHECKS)
Monitor payment status and resolve (Failed payments/Rejections)
Investigate and resolve issues such as (Delayed / missed payments/ Incorrect invoice processing/ Bank or payment failures)
Support month-end close activities
Drive process improvements and automation initiatives




Maintain skilled and customer-focused communication
Coordinate with AP processors, treasury, or business teams for resolution
Escalate critical / high-impact issues (e.g., urgent payments, vendor escalation)
End to End knowledge of P2P

Experience - 4+ years in Accounts Payable (Invoice Processing Payments)

Job Type

Full time

Worker Type

Employee

Job Exempt

No

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

📌 Sr Process Associate Hyderabad
🏢 Invesco
📍 Hyderabad