Key Responsibilities

Quality Management System (QMS)
Serve as the organization's Management Representative for maintaining and improving

the Quality Management System.
Ensure compliance with ISO 9001, API, PED, CE, and customer-specific quality

requirements.
Develop, review, and update quality manuals, procedures, SOPs, work instructions, and

process documents.
Drive continuous improvement initiatives across manufacturing and support functions.

Audit Management
Plan and conduct internal audits across departments.
Lead external surveillance, recertification, customer, and certification audits.
Coordinate closure of audit findings and monitor effectiveness of corrective and

preventive actions (CAPA).
Act as the primary point of contact for quality system audits

Process Excellence & Compliance




Monitor QMS performance through KPIs and quality metrics.
Facilitate Management Review Meetings (MRM) and present quality performance

reports to senior management.
Ensure effective implementation of risk assessment and mitigation activities.
Drive process standardization and operational excellence programs.

Customer Quality Management
Interface with customers and third-party inspection agencies on quality system-related

matters.
Support customer qualification and supplier assessment audits.
Investigate customer complaints and ensure timely implementation of corrective

actions

📌 Manager Management Representative Mr Pune
🏢 Shavish Group
📍 Pune