Role & responsibilities
Manages customer orders from inception to close; provides pricing and delivery information; enters orders into SAP, confirms orders and delivery dates and follows up on all customer orders and inquiries while adhering to standard operating procedures.
Generates invoice corrections, submits corrective action requests and processes return authorizations.
Maintain accurate customer records and update CRM systems with relevant information.
Work independently and as part of the Customer Support team handling multiple projects simultaneously from start to finish
Display positive communication skills in influencing and Leadership skills in delivering positive partner and customer experience while interacting with the internal teams and customer
📌 Assistant Manager Order Management Pune
🏢 WNS Holdings
📍 Pune
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