Roles Responsibilities1. Daily SLA adherence
Meeting individual KPI/KRA's
Team player
Technical Requirement- Proficiency with Microsoft Excel, Word, PowerPoint.
Excellent Reconciliation and time management skills
Understanding of Institutional recordkeeping systems
Positive knowledge of Investment Services industry
Additional Responsibility-Experience in US Retirement Services - 401(k) Insurance industry
Candidate needs to have 15 years of full-time education
Proficient with basic computer knowledge
Candidate should be versatile to work in 24*7 environments, comfortable to work in night shifts (Rotational)
Excellent verbal, written communication, interpretation and active listening skills
Ability to quickly and efficiently assimilate process knowledge
Effective probing analyzing skills and capable of doing a multi-tasking of voice data entry
Should be able to operate in work from office workplace.
Educational RequirementGraduate
Preferred SkillsInsurance->US Retirement with 401(K)-Vangaurd
Service LineBPO Service Line

📌 Senior Process Executive Pune
🏢 Infosys BPM
📍 Pune