We are looking for a Senior Technical Support Engineer to manage platform monitoring, production support, integration feeds, and full-stack troubleshooting. The role involves Shadow/Reverse Shadow knowledge transfer, operational ownership, and steady-state production support.

Must-Have Skills
Robust troubleshooting across React frontend, backend, databases, and API integrations.
Hands-on experience with GCP services: Cloud Run, Cloud SQL, BigQuery, and Pub/Sub.
BTDP/API feed monitoring, late-data recovery, and schema-change handling.
Incident management, production support, and root-cause analysis (RCA).
Basic Python and SQL scripting for troubleshooting and automation.
Experience with application monitoring, alerting, and platform health checks.

Positive-to-Have Skills
GitHub Copilot-assisted debugging.
Power BI/BigQuery refresh troubleshooting.
Azure AD/SSO issue resolution.
Shadow/Reverse Shadow and knowledge-transfer experience.

Keywords: GCP, React, Production Support, Application Support, BigQuery, Cloud Run, Cloud SQL, Pub/Sub, Python, SQL, API Monitoring, Incident Management, RCA, L2/L3 Support.

📌 Job Title: Senior Technical Support Engineer Full Stack Gcp Prod Hyderabad
🏢 Nagarro
📍 Hyderabad