Senior Technical Specialist (India)

Senior Technical Specialist (India)

01 Nov
|
HCLTech
|
India

01 Nov

HCLTech

India

Job Summary

Role: SAP S/4HANA Materials Management Senior Product Specialist

SHORTDESCRIPTION section. 1 of 6.

Section Title: Job Summary

Job Summary

Job Description: SAP P2P SME (Procure-to-Pay)

Role Title

SAP P2P SME

Experience Level

- E4: 12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures secure AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.

Key KPIs

- SLA adherence (>98%)
- Incident resolution efficiency
- Reduction in recurring issues
- Backlog management
- CSAT/ACSAT scores (>9 target)
- Automation/CSI contributions

Typical Role Variants

- SAP MM SME
- SAP P2P Functional Lead
- SAP Procurement Solution Architect

Differentiators for Large Global AMS Accounts (like Husqvarna)

- Multi-country procurement processes
- Strong governance & audit compliance focus
- Integration with Ariba / supplier collaboration platforms
- Emphasis on automation and digital procurement

Key Responsibilities

Key Responsibilities

Key Responsibilities

1. AMS Support & Service Delivery

- Provide L2/L3 support for SAP MM/P2P processes
- Manage incidents, service requests, and problem tickets with SLA adherence
- Perform root cause analysis (RCA) and implement permanent fixes
- Follow ITIL-based AMS processes

2. End-to-End P2P Process Ownership

Responsible for:

- Vendor Master Data Management
- Purchase Requisition & Purchase Order Processing
- Source determination & pricing
- Goods Receipt (GR) / Inventory Management
- Invoice Verification & 3-way matching
- Payment integration with FI

3. Change & Enhancement Management

- New project discussions, analysis, roadmap discussions, solution and planning.
- Manage Change Requests (CRs) end-to-end




- Gather requirements and prepare Functional Specifications (FS)
- Coordinate with ABAP, Basis, and integration teams
- Support testing phases (UT, SIT, UAT) and defect resolution

4. Stakeholder Management

- Act as a bridge between business (Procurement, Finance, Supply Chain) and IT
- Participate in governance meetings, CABs, and service reviews
- Provide proactive recommendations for process improvement

5. Cross-Module Integration

- Strong collaboration with:
- FI (Accounts Payable, Payments)
- WM/EWM (Warehouse management)
- Ariba/SRM (if applicable)

- Ensure seamless upstream and downstream integration

6. Continuous Service Improvement (CSI)

- Identify automation opportunities:
- Invoice automation
- PR/PO validation bots

- Drive process standardization and simplification
- Contribute to automation/AI initiatives and reusable assets

7. Documentation & Compliance

- Maintain SOPs, KT documents, and process documentation
- Ensure audit compliance (SOX, internal audits, IMEI/PMEI)
- Support quality and governance initiatives

Skill Requirements

Skill Requirements

Required Skills

Functional Expertise

- Strong experience in SAP MM/P2P (5–12+ years)
- Expertise in:
- Purchasing (PR, RFQ, PO cycles)
- Inventory Management (GR/IR)
- Invoice Verification (LIV)
- Account determination
- Release strategy (workflow approvals)

- Experience in S/4HANA (mandatory for E3, preferred for E2)

Technical Knowledge

- Ability to create Functional Specifications (FS)
- Understanding of:
- IDocs / EDI / API integrations

- Basic ABAP debugging knowledge (preferred)

Domain Knowledge

- Manufacturing / Retail / Supply Chain industry exposure
- Understanding of procurement lifecycle and supplier management

Must Have Skill

SAP S/4HANA Materials Management,SAP S4HANA Public Cloud

Good to Have Skill

Other Requirements

Must Have Skills

- Click Enter to show the proficiency description of SAP S/4HANA Materials ManagementSAP S/4HANA Materials Management

📌 Senior Technical Specialist (India)
🏢 HCLTech
📍 India

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