Parvat Exploration is looking for a Sales Assistant to support our sales and customer relationship activities for treks, expeditions, school trips, corporate tours, and customized adventure programs.
Key Responsibilities:
- Handle customer enquiries through phone, WhatsApp, email, and social media.
- Assist customers in selecting suitable treks, expeditions, and travel packages.
- Follow up with leads and convert enquiries into bookings.
- Maintain and update the CRM, lead database, and booking records.
- Prepare quotations, itineraries, payment details, and booking confirmations.
- Coordinate with the Operations Team for customer requirements and trip updates.
- Follow up on pending payments and documentation.
- Build and maintain good relationships with customers.
- Assist in achieving monthly sales and booking targets.
- Support the team in promotional campaigns and sales activities.
Requirements:
- Good communication skills in English and Hindi.
- Basic knowledge of MS Excel/Google Sheets and CRM tools.
- Good follow-up and convincing skills.
- Customer-focused and organized approach.
- Interest in travel, trekking, and adventure is preferred.
- Freshers with good communication skills can also apply.