5. Roles and Responsibilities

- Welcome patients and visitors and provide necessary guidance.
- Explain hospital facilities, services and available treatments.
- Assist patients with OP, IP, consultation and admission procedures.
- Coordinate with doctors, nursing staff, billing and other departments.
- Handle patient and attender queries politely and professionally.
- Collect patient feedback and report complaints to the concerned department.
- Follow up with patients regarding their treatment experience.
- Support hospital health camps, awareness programmes and promotional activities.
- Coordinate with referral doctors and other healthcare professionals.
- Maintain good relationships with patients and the local community.
- Assist in patient counselling and explain hospital procedures within the scope of the role.
- Maintain daily PRO activity reports and patient feedback records.
- Support marketing activities and hospital branding.




- Maintain patient confidentiality as per hospital policy.
- Follow NABH guidelines and hospital policies.

6. Qualifications

- Any Degree / Bachelor's Degree.
- Good communication skills in Tamil and English.
- Previous hospital experience is preferred.
- Basic computer knowledge.

7. Required Skills

- Valuable communication and interpersonal skills.
- Patient-handling skills.
- Problem-solving ability.
- Team coordination.
- Patience and a positive attitude.
- Basic computer and documentation skills.

Pay: ₹15,000.00 - ₹41,000.00 per month

Benefits:

- Provident Fund

Ability to commute/relocate:

- Puducherry: Reliably commute or planning to relocate before starting work (Required)

Education:

- Secondary(10th Pass) (Preferred)

Work Location: In person

📌 Public Relations Officer (Puducherry)
🏢 Mahalakshmi multi speciality hospital
📍 Puducherry