Customer Care Executive (Andheri)

Customer Care Executive (Andheri)

01 Nov
|
Apollo Clinic
|
Andheri

01 Nov

Apollo Clinic

Andheri

Key Responsibilities

- Patient Coordination: Greet patients upon arrival and assist them with the check-in process.
- Appointment Management: Schedule, confirm, and manage patient appointments for OPD and Health Check-ups.
- Communication: Handle all incoming and outgoing telephonic calls and provide guidelines to clients via phone and WhatsApp.
- Billing & Registration: Effectively manage registration procedures and handle billing for both OPD and Health Check clients.
- Inquiry Resolution: Promptly and accurately respond to client queries regarding clinic services, ensuring all communication is courteous and informative.
- Multi-task seamlessly between patient registrations, call handling, billing, and query resolution in a quick-paced environment.

Requirements & Skills

- Education: Graduate in any stream.
- Job timings/shift detail:



Any 9 hours duty between 7:30 am to 8:00 pm

· Experience: 2–6 Years in Healthcare Industry (Diagnostic/Hospital)

- Technical Skills: Proficient in basic computer operations/Billing Registration Software
- Soft Skills:
- Strong interpersonal and communication skills.
- Excellent coordination and team-working abilities.
- Technical Skills: Proficient in basic computer operations/Billing Registration Software

HOW TO APPLY Interested candidates can WhatsApp their CV to 82914 90191 or email: [email protected]

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Care Executive (Andheri)
🏢 Apollo Clinic
📍 Andheri

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