- Oversee the overall aftersales operations, including service, spare parts, bodyshop, and customer relationship management.
- Develop strategies to achieve service revenue, profitability, and customer satisfaction targets.
- Monitor workshop productivity, technician efficiency, and service quality.
- Ensure timely vehicle delivery and maintain high standards of customer service.
- Lead and motivate service managers, spare parts teams, and other aftersales staff.
- Monitor key performance indicators (KPIs), revenue, expenses, and departmental performance.
- Handle customer escalations and ensure effective resolution of complaints.
- Ensure compliance with Tata Motors standards, policies, and operational procedures.
- Coordinate with sales, accounts, and management teams to improve business performance.
- Prepare periodic performance reports and implement improvement plans.

Pay: ₹75,000.00 - ₹125,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 General Manager Service (Thiruvananthapuram)
🏢 Sleeba & Sons Motor Coorporation( Mahindra
📍 Thiruvananthapuram