Job Summary

Functional Skills • IBM MQ 9.x and 8.x administration in critical production environments. • MQ upgrades and migrations across Linux and Windows platforms. • MQ cluster, certificate, object, multi-instance, and RDQM configuration. • MQ troubleshooting, capacity analysis, performance analysis, monitoring, scripting, and automation. • Experience working with IBM vendor support on product issues and bugs. • Strong stakeholder coordination, technical-requirement analysis, system analysis, and communication skills. Additional Knowledge • RabbitMQ • MeshIQ Leadership and Operational Responsibilities • Manage a highly skilled, multi-skilled team and onboard experienced resources for user support. • Manage projects, costs, and budgets while ensuring optimization. • Apply automation principles and industry best practices. • Handle critical escalations and drive issues toward resolution. • Work independently, propose improvement ideas, and collaborate globally. • Operate effectively in highly challenging and demanding environments. • Apply infrastructure-management best practices covering availability, service quality, and legacy management. • Demonstrate strong knowledge of Incident, Change, Request, and Release Management. • Understand Vulnerability Management; Asset, License, and Capacity Management; and resiliency practices. • Support Disaster Recovery, Business Continuity Planning, and application DR activities. • Manage project reporting, timelines, and dashboard publication. • Ensure resiliency tests and exercises are completed in accordance with recommendations. • Provide weekend support when required. Desirable Skills • ITIL V3 knowledge • Agile certifications • Shell scripting

Key Responsibilities

Functional Skills • IBM MQ 9.x and 8.x administration in critical production environments. • MQ upgrades and migrations across Linux and Windows platforms. • MQ cluster, certificate,



object, multi-instance, and RDQM configuration. • MQ troubleshooting, capacity analysis, performance analysis, monitoring, scripting, and automation. • Experience working with IBM vendor support on product issues and bugs. • Strong stakeholder coordination, technical-requirement analysis, system analysis, and communication skills. Additional Knowledge • RabbitMQ • MeshIQ Leadership and Operational Responsibilities • Manage a highly skilled, multi-skilled team and onboard experienced resources for user support. • Manage projects, costs, and budgets while ensuring optimization. • Apply automation principles and industry best practices. • Handle critical escalations and drive issues toward resolution. • Work independently, propose improvement ideas, and collaborate globally. • Operate effectively in highly challenging and demanding environments. • Apply infrastructure-management best practices covering availability, service quality, and legacy management. • Demonstrate strong knowledge of Incident, Change, Request, and Release Management. • Understand Vulnerability Management; Asset, License, and Capacity Management; and resiliency practices. • Support Disaster Recovery, Business Continuity Planning, and application DR activities. • Manage project reporting, timelines, and dashboard publication. • Ensure resiliency tests and exercises are completed in accordance with recommendations. • Provide weekend support when required.



Desirable Skills • ITIL V3 knowledge • Agile certifications • Shell scripting

Skill Requirements

Functional Skills • IBM MQ 9.x and 8.x administration in critical production environments. • MQ upgrades and migrations across Linux and Windows platforms. • MQ cluster, certificate, object, multi-instance, and RDQM configuration. • MQ troubleshooting, capacity analysis, performance analysis, monitoring, scripting, and automation. • Experience working with IBM vendor support on product issues and bugs. • Solid stakeholder coordination, technical-requirement analysis, system analysis, and communication skills. Additional Knowledge • RabbitMQ • MeshIQ Leadership and Operational Responsibilities • Manage a highly skilled, multi-skilled team and onboard experienced resources for user support. • Manage projects, costs, and budgets while ensuring optimization. • Apply automation principles and industry best practices. • Handle critical escalations and drive issues toward resolution. • Work independently, propose improvement ideas, and collaborate globally. • Operate effectively in highly challenging and demanding environments. • Apply infrastructure-management best practices covering availability, service quality, and legacy management. • Demonstrate strong knowledge of Incident, Change, Request, and Release Management. • Understand Vulnerability Management; Asset, License, and Capacity Management; and resiliency practices. • Support Disaster Recovery, Business Continuity Planning, and application DR activities. • Manage project reporting, timelines, and dashboard publication. • Ensure resiliency tests and exercises are completed in accordance with recommendations. • Provide weekend support when required. Desirable Skills • ITIL V3 knowledge • Agile certifications • Shell scripting

Must Have Skill

IBM MQ,RabbitMQ

Good to Have Skill

Other Requirements

📌 Sr Subject Matter Expert (Support&Ops) (India)
🏢 HCLTech
📍 India