- Must have strong experience in direct customer interaction and relationship management.
- Comfortable handling customers through calls, meetings, emails, and WhatsApp.
- Should be confident in understanding customer requirements and providing appropriate solutions.
- Handle customer complaints, concerns, and escalations professionally.
- Conduct customer meetings and follow-ups when required.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Build long-term relationships with customers and ensure a positive customer experience.
- Solid communication, presentation, and interpersonal skills are essential.
- Candidates with experience in B2B customer handling or the IT/software industry will be preferred.
Pay: ₹500,000.00 - ₹600,000.00 per year
Application Question(s):
- Notice Period
Experience:
- Software Industry: 3 years (Preferred)
- Customer Facing: 3 years (Preferred)