Operations Executive — Reach Us Business Hub

Location: KJ Square, TC 52/936, Kaimanam PO, Thiruvananthapuram, Kerala 695040.

Full-time, completely on-site. Monday–Saturday, 9:00 AM–6:00 PM; Sunday off.

Take-home pay: ₹15,000–₹25,000 per month. The offer will depend on demonstrated skills, relevant experience and suitability for the role.

ABOUT THE ROLE

Reach Us Business Hub provides professionally managed workspaces for founders, professionals and growing teams. We are looking for an organised, dependable Operations Executive to keep the workspace running smoothly and ensure clients receive prompt, professional support. This is a hands-on workspace operations and administration role.

RESPONSIBILITIES

- Check workspace readiness daily, including reception, offices, meeting spaces and shared areas; coordinate housekeeping and maintenance follow-up.

- Welcome visitors, assist clients and coordinate meeting-room bookings and daily service requests.

- Record client issues, escalate them to the right person and follow up until resolved.

- Coordinate vendors, routine supplies and repairs, obtaining management approval where required.

- Maintain accurate digital records of bookings, supplies, service requests and operational checklists.

- Support client onboarding and exits, document collection and workspace handovers using approved processes.

- Support invoice and payment follow-up, expense documentation and coordination with accounts; escalate discrepancies.

- Share clear daily updates on completed work, pending issues and decisions needed.

- Use approved AI tools to draft updates, organise information and improve checklists,



checking accuracy and protecting client information.

- Identify improvements that reduce delays, repeated work and avoidable complaints.

WHAT WE ARE LOOKING FOR

- Strong organisation, follow-through and attention to detail.

- Transparent, professional communication with clients, colleagues and vendors.

- Comfort using email, spreadsheets and shared documents; willingness to learn CRM and other business systems.

- Ability to prioritise tasks and escalate problems early.

- Familiarity with AI tools OR a clear willingness to learn and use them responsibly. Prior AI expertise is not essential.

- Commitment to learning new skills and applying feedback.

- Experience in office administration, facility coordination, hospitality or workspace operations is useful. Candidates with transferable skills are welcome.

HOW TO APPLY

Apply through Indeed with your updated CV. Briefly describe a situation where you organised work, resolved a service issue or improved a process. Tell us which digital or AI tools you have used, or what you are currently learning.

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

- Please confirm: (1) Can you work on-site at Kaimanam, Thiruvananthapuram, Monday–Saturday, 9 AM–6 PM, with Sunday off? (2) Is ₹15,000–₹25,000 monthly take-home pay, based on your profile and skills, acceptable? (3) Which AI/digital tools have you used, or what are you willing to learn? (4) What is your notice period? (5) A client reports an internet issue as a visitor arrives and a meeting room needs readiness in 15 minutes. How would you prioritise and coordinate the work?

Work Location: In person

📌 Operations Executive (Kaimanam)
🏢 Reach us Business Hub
📍 Kaimanam