Job Title: Telecaller – Banking Collection Process

Department: Banking Collection / Recovery

Job Type: Full-time

Job Location: PANIPAT

Job Overview

We are looking for confident and enthusiastic candidates for the position of Telecaller in our Banking Collection Process. The candidate will be responsible for contacting customers regarding overdue payments, providing payment reminders, and following up to ensure timely repayments.

Key Responsibilities

Make outbound calls to customers regarding overdue payments.

Follow up with customers for pending dues and repayment commitments.

Explain payment details and assist customers with repayment-related queries.

Maintain accurate records of calls, customer responses, and payment commitments.

Achieve daily and monthly calling and collection targets.

Handle customer concerns professionally and politely.

Update customer information and follow-up status in the system.





Coordinate with the field collection team when required.

Job Requirements

DRA Certificate is mandatory.

Previous experience in telecalling, banking collection, or recovery is preferred.

Good CIBIL score is required.

Good verbal communication and convincing skills.

Basic computer knowledge is required.

Ability to handle customers professionally.

Target-oriented approach and willingness to learn.

Freshers with good communication skills may also apply.

Advantages

Attractive salary package.

Performance-based incentives.

Career growth opportunities.

Immediate joiners preferred.

Apply Now: Interested candidates can apply through Indeed.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Internet reimbursement

Work Location: In person

📌 Collection Telecaller (Panipat)
🏢 Hi Tek Syndicate
📍 Panipat