Executive – Customer Service & Customs Clearance (Mumbai)

Executive – Customer Service & Customs Clearance (Mumbai)

01 Nov
|
GloboTrans ProLogistix
|
Mumbai

01 Nov

GloboTrans ProLogistix

Mumbai

Company: GloboTransPro Terminal Pvt. Ltd.
Location: Saki Naka, Mumbai
Experience: 2–5 years
CTC: ₹3.25–3.75 LPA
Qualification: Graduate in any discipline; Logistics/EXIM qualification preferred.

Job Responsibilities:

- Handle import customer service for sea (FCL/LCL), air and project cargo shipments.
- Coordinate with the Customs Clearance team for Bill of Entry filing, assessment, examination and Out of Charge (OOC).
- Track vessel/flight arrivals, delivery orders and shipment status.
- Follow up on import documentation, customs queries, duty payments and regulatory requirements.
- Share daily shipment status reports (DSR) and proactively update customers.
- Coordinate with overseas agents, shippers, CFS/terminals and transporters for timely delivery.




- Monitor free days and prevent demurrage and detention through timely follow-ups.
- Maintain shipment trackers, MIS, job files and cost sheets for billing.

Requirements:

- Knowledge of import customs clearance procedures, sea/air documentation and Incoterms.
- Strong communication, coordination and customer-handling skills.
- Proficiency in MS Excel and Google Sheets.
- G-Card/H-Card and freight ERP experience will be an added advantage.

Employment Type: Full time

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Executive – Customer Service & Customs Clearance (Mumbai)
🏢 GloboTrans ProLogistix
📍 Mumbai

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