Job Title: Chat Customer Service Representative (Work From Office)

Job Summary: We are looking for an energetic, empathetic, and results-driven Chat Customer Service Representative to join our growing support team. In this role, you will be the voice of our brand—communicating entirely through non-verbal platforms like live chat, email, and social media messaging. If you have a passion for helping people, stellar typing skills, and want to build a career in a dynamic environment, we want you on our team!

Key Responsibilities:

- Handle incoming customer communications through chat, text, email, and social media channels.
- Resolve customer issues quickly, compassionately, and efficiently using written communication only.
- Provide product consultations and ensure a high-quality, memorable customer support experience.
- Maintain accuracy in grammar, spelling, and tone across all text-based interactions.

Candidate Requirements:

- Experience: Freshers are welcome to apply; 1+ years of customer service or BPO experience is a plus.
- Communication:



Exceptional written English skills with solid grammar and spelling accuracy.
- Education: High School Diploma or equivalent minimum requirement.
- Technical Skills: Computer savvy with quick typing speeds and comfortable navigating multiple windows/systems.
- Shift Flexibility: Willingness to work in a flexible 24/7 operational environment.

What We Offer:

- Competitive compensation package with performance bonus opportunities.
- Comprehensive training and continuous career growth opportunities.
- Vibrant, inclusive, and supportive team culture

Pay: ₹26,000.00 - ₹38,000.00 per month

Application Question(s):

- This is a 100% non-voice chat support role. Please describe a time when you successfully resolved a complicated customer complaint or issue using only written text (email or chat). Keep your answer under 100 words.
- What is your Current location?

Experience:

- Chat Support: 1 year (Required)

Location:

- Gujarat (Required)

Work Location: In person

📌 Customer Support Executive (Chat Support) (Ahmedabad)
🏢 Career Bloc
📍 Ahmedabad