Job Title: LEAD ADMINISTRATOR L1(CONTRACT)

City: Pune

State/Province: Maharashtra

Posting Start Date: 10/29/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

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We are looking for a skilled ServiceNow Developer with hands-on experience in designing, developing, and customizing ServiceNow solutions. The ideal candidate should have strong technical expertise in scripting, integrations, workflow automation, and Service Catalog development, along with excellent problem-solving and communication skills. Key Responsibilities Design, develop, and maintain ServiceNow applications, modules, and workflows. Configure and customize ServiceNow using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer. Develop and manage Service Catalog Items,



Record Producers, Order Guides, and workflow/flow automations. Build and support integrations using REST/SOAP APIs and Integration Hub. Perform data migrations using Import Sets and Transform Maps. Develop notifications, scheduled jobs, and automation solutions. Participate in release management, deployments, upgrades, and platform enhancements. Troubleshoot incidents, perform root cause analysis, and implement fixes. Collaborate with business stakeholders to gather requirements and deliver effective solutions. Follow coding standards, perform unit testing, and maintain technical documentation. Required Skills Strong ServiceNow development and customization experience. Proficiency in JavaScript, XML, and JSON. Hands-on experience with: Experience designing and troubleshooting REST/SOAP integrations, T. Experience with Import Sets, Transform Maps, and data migration activities. Positive understanding of ServiceNow platform architecture and best practices. Strong debugging, troubleshooting, and analytical skills.

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Mandatory Skills: Servicenow-Development .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 LEAD ADMINISTRATOR(CONTRACT) (Pune)
🏢 Wipro
📍 Pune