Key Responsibilities

- Welcome guests and ensure a warm, professional check-in and check-out experience.
- Handle guest reservations, room allocations, and billing procedures.
- Respond to guest queries, requests, and complaints promptly.
- Coordinate with Housekeeping, F&B;, and other departments to ensure guest satisfaction.
- Maintain accurate guest records and update information in the hotel management system.
- Handle telephone calls, wake-up calls, and guest inquiries efficiently.
- Follow hotel policies, security procedures, and service standards.

Qualifications & Experience

- Diploma or Degree in Hotel Management or a related field preferred.
- Freshers or candidates with relevant hotel experience may apply.
- Good communication skills in English; additional languages are an advantage.




- Basic computer knowledge and familiarity with hotel management systems preferred.

Candidate Profile

- Pleasant personality with a skilled grooming standard.
- Strong communication and interpersonal skills.
- Guest-focused attitude with a passion for hospitality.
- Good problem-solving skills and attention to detail.
- Ability to work in shifts, including weekends and holidays.
- Positive attitude, teamwork, and willingness to learn.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Guest Service Associate - Front Office (Domlur)
🏢 The Paul Bangalore (Mu002Fs. Paul Resorts & Hotels
📍 Domlur