Job Summary

Execute patch deployment and vulnerability remediation activities across supported infrastructure and applications, ensuring completion within defined SLA timelines.
Investigate and resolve routine patching issues.
Support patch compliance and cyber hygiene objectives by monitoring assigned remediation tickets, tracking overdue vulnerabilities, and following established governance processes.
Maintain accurate operational records and reporting, updating remediation status, documenting outcomes, and providing progress updates to stakeholders.
Contribute to process improvement initiatives by identifying recurring issues, work on automation and enhancements, and maintaining patching procedures and knowledge documentation.

Key Responsibilities

na

Skill Requirements





Years of exp: Min 5 years
Patch Management, Vulnerability Management, IT Operations, Incident Investigation, Troubleshooting, SLA Management, Compliance Management, Cyber Security Operations, Ticket Management, Governance & Controls, Operational Reporting, Technical Documentation, Process Improvement, Automation, Stakeholder Management.

Must Have Skill

Automation & Support,PLM-Compliance Management,Vulnerability Assessment,Windows Patch Management,Incident investigation,Ticketing system management

Positive to Have Skill

Other Requirements

na

📌 Administrator (Support & Operations) (Jammu and Kashmir)
🏢 HCLTech
📍 Jammu and Kashmir