The Service Associate is responsible for delivering excellent customer service, ensuring smooth cinema operations, and maintaining cleanliness and hygiene across assigned work areas to provide guests with a comfortable and enjoyable movie experience.
Key Responsibilities
- Customer Service: Greet and assist customers, address their queries, and ensure a pleasant cinema experience.
- Ticketing: Assist customers with ticket booking, ticket verification, and entry guidance.
- Food & Beverage Service: Take customer orders, serve food and beverages, and handle transactions as required.
- Cinema Operations: Support daily operational activities and ensure smooth coordination across different cinema areas.
- Cleanliness & Hygiene: Maintain cleanliness and hygiene at food counters, trays, and service areas.
- Customer Complaint Handling:
Handle customer concerns politely and escalate issues to the supervisor when required.
- Team Coordination: Coordinate with team members and supervisors to ensure effective service delivery.
- Safety & Compliance: Follow company policies, operational procedures, and safety standards.
Eligibility Criteria
- Qualification: Minimum 12th pass.
- Age: Preferably 18–26 years.
- Experience: Freshers can apply; prior experience in customer service or hospitality is an advantage.
- Communication: Basic communication and interpersonal skills.
- Skills: Customer-focused attitude, teamwork, adaptability, and willingness to work in rotational shifts.
Key Competencies
- Customer servi
Pay: ₹14,000.00 - ₹15,500.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Food and Beverage Attendant ( HR Number - 9012047229) (Greater Noida)
🏢 PVR INOX
📍 Greater Noida
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