We’re Hiring | Store Manager – Luxury Watches ⌚

Location: Bandra West, Mumbai
Position: Store Manager
Joining: Immediate

About the Role

We are looking for an experienced, passionate, and result-oriented Store Manager to lead our luxury watch boutique in Bandra West, Mumbai.

The ideal candidate will have a strong background in luxury retail, a refined understanding of premium customer service, and the ability to drive store performance while delivering an exceptional shopping experience to discerning clientele.

If you have a passion for luxury watches, a flair for relationship building, and proven leadership skills, we would love to hear from you!

Key Responsibilities

1. Store Operations & Management

- Oversee the day-to-day operations of the boutique, ensuring smooth and efficient functioning.
- Maintain impeccable store presentation, visual merchandising, and luxury brand standards.
- Ensure adherence to company policies, operational procedures, and compliance guidelines.
- Manage inventory, stock audits, merchandise movement, and accurate stock records.
- Ensure the security and proper handling of high-value luxury watches.

2. Sales & Business Development

- Drive store sales, achieve monthly and annual revenue targets, and improve overall business performance.
- Monitor key performance indicators (KPIs), conversion rates, average transaction value, and customer retention.
- Develop effective sales strategies to maximize revenue and profitability.
- Identify opportunities for upselling, cross-selling, and clientele.




- Track sales performance and provide regular business updates to management.

3. Client Experience & Relationship Management

- Deliver an exceptional, personalized luxury shopping experience to every customer.
- Build and maintain long-term relationships with high-net-worth individuals (HNIs), VIP clients, and luxury watch enthusiasts.
- Develop and maintain a strong client database and conduct regular follow-ups.
- Handle customer queries, feedback, and escalations with professionalism and discretion.
- Ensure the highest standards of hospitality, product presentation, and after-sales service.

4. Team Leadership & Development

- Lead, motivate, and manage the boutique sales team to achieve business objectives.
- Train team members on product knowledge, watch collections, brand heritage, and luxury selling techniques.
- Conduct regular performance reviews, team briefings, and sales coaching sessions.
- Foster a professional, customer-centric, and performance-driven work culture.

5. Product Knowledge & Brand Representation

- Demonstrate a robust understanding of luxury watches, movements, craftsmanship, complications, materials, and brand heritage.
- Stay updated on new launches, collections, market trends,



and competitor activity.
- Represent the brand with sophistication, professionalism, and a strong commitment to its values.

Candidate Profile

- Experience: 5–8 years of retail experience, preferably in luxury watches, premium watches, jewellery, or high-end fashion retail.
- Leadership: Proven experience managing a retail store or leading a sales team.
- Sales Acumen: Demonstrated ability to achieve sales targets and improve store performance.
- Communication: Excellent verbal and interpersonal skills with a polished, professional demeanor.
- Client Management: Experience in relationship management, VIP client servicing, and customer retention.
- Product Knowledge: A genuine interest in luxury watches, horology, and premium lifestyle products.
- Technology: Familiarity with POS systems, inventory management, CRM tools, and sales reporting.
- Availability: Candidates who can join immediately or at the earliest possible date are preferred.

What We Offer

- The chance to represent a prestigious luxury watch brand.
- Excellent incentives structure.
- A premium retail environment and exposure to discerning clientele.
- Opportunities for professional development and career growth.
- A competitive compensation package, commensurate with experience and suitability.
- The opportunity to lead a boutique and contribute directly to business growth.

Interested candidates, may drop the cv on +91-XXXXXXXXXX.

Pay: ₹40,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Store Manager (Bandra West)
🏢 Admire logistics
📍 Bandra West