We are looking for a friendly, organised, and proactive individual to manage front office operations, customer enquiries, student coordination, and administrative activities across our pastry academy and commercial kitchen.
Key Responsibilities
- Handle calls, emails, WhatsApp messages, and walk-in enquiries.
- Coordinate student admissions, course enquiries, and registrations.
- Manage customer enquiries, customised cake orders, and online sales.
- Follow up on orders, payments, and deliveries.
- Coordinate with the kitchen team to ensure smooth order execution.
- Maintain administrative records and assist with HR processes.
- Handle social media enquiries and customer communication.
- Support daily business operations.
Requirements
- Excellent communication and interpersonal skills.
- Basic computer proficiency and record-keeping skills.
- Positive organisational and multitasking abilities.
- Familiarity with social media and online sales platforms.
- Customer-focused, responsible, and enterprising attitude.
- Ability to coordinate effectively with multiple teams.
Freshers are welcome to apply! Previous experience in administration, customer service, or sales is an added advantage.
Job Type: Full-time | On-site
Location: Kochi, Kerala