Front Desk Executive (Telecalling & Client Relations)
Location: Attingal, Thiruvananthapuram, Kerala
Job type: Full-time
About the Role
We are looking for a confident, well-spoken Front Desk Executive to be the first point of contact for our office. You will handle inquiries, make follow-up calls, look after client relationships, and keep daily office activities running smoothly.
Responsibilities
- Attend calls, emails, WhatsApp messages, and walk-in inquiries professionally
- Record all inquiries and update lead status in the tracker
- Make outbound follow-up calls to leads, clients, and vendors
- Build and maintain good relationships with clients, including regular check-in calls
- Coordinate between teams and schedule meetings and appointments
- Maintain attendance, visitor, and document registers
- Submit a daily report to the reporting manager by end of day
- Keep the reception and office organised and professional
Requirements
- Graduate in any discipline
- Experience in telecalling, front desk, or client relationship work (1-3 years preferred)
- Fluent in English and Malayalam, both spoken and written
- Pleasant phone manner and good listening skills
- Working knowledge of MS Office.
- Good follow-up discipline and attention to detail
How to Apply
Apply through Indeed or call/WhatsApp (phone hidden).
Pay: ₹10,000.00 - ₹20,000.00 per month
Perks:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off