We are looking for a Sales Executive with strong communication skills and a good understanding of online scams and basic share market concepts. The candidate will be responsible for customer acquisition, sales activities, customer handling, and identifying potential fraudulent or suspicious activities related to online transactions and investment/share market activities.
Key Responsibilities
- Handle customer calls, queries, follow-ups, and sales discussions.
- Understand customer requirements and provide appropriate product/service information.
- Understand complaints involving SEBI-registered Research Analysts (RAs), Investment Advisers (IAs), stockbrokers, trading platforms, and other investment service providers.
- Verify customer information and follow prescribed company verification and KYC procedures where applicable.
- Achieve assigned sales targets while following company compliance and security guidelines.
Required Skills
- Excellent verbal communication skills.
- Sales and customer-handling experience.
- Good knowledge of online scams, cyber fraud.
- Ability to identify red flags and suspicious customer activities.
- Basic understanding of digital payments and online financial transactions.
- Good analytical and problem-solving skills.
- Strong attention to detail and documentation skills.
- Ability to work with CRM, Excel/Google Sheets, and communication tools.
Preferred Experience
- Sales / Business Development
- Customer Support
- Fraud Detection / Risk Operations
- Share Market / Stock Market
- Investment / Financial Services
- FinTech / Digital Payments
- Cyber Fraud / Fraud Awareness
Qualification
- Graduate or equivalent qualification preferred.
- Freshers with robust communication skills and basic knowledge of share market and online scams may also apply.
Benefits
- Flexible schedule
Work Location: In person
Interested candidates can send their updated resume to:
Contact No.: +91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off