Job Summary

Experience: 5–10 years Primary Technology: Microsoft Power Automate Desktop (PAD) / RPA Focus: RPA Operations, Production Support, Troubleshooting, DevSecOps & Development Role Overview We are seeking an experienced Senior Consultant – Power Automate Desktop / RPA with strong hands-on expertise in supporting, troubleshooting, maintaining and developing enterprise automation solutions. This role has a strong operations and production support focus, alongside development, enhancement and bug-fixing responsibilities. The ideal candidate will be particularly robust in RPA operations, incident troubleshooting, virtual machine (VM) support and production stability, while also having hands-on development experience with Microsoft Power Automate Desktop. The Senior Consultant will take ownership of production issues, perform root cause analysis, troubleshoot automation and infrastructure-related problems, implement fixes and enhancements, and contribute to the ongoing stability, security and performance of the RPA environment. The role will work closely with business, application, infrastructure, security and engineering teams and contribute to DevSecOps, release management, operational governance and continuous improvement of the automation platform. Key Responsibilities RPA Operations & Production Support • Provide day-to-day operational and production support for Power Automate Desktop (PAD) and RPA solutions. • Monitor automation jobs, bot executions, schedules and overall platform health. • Troubleshoot failed or degraded automations and identify root causes across application, infrastructure, credentials, connectivity and automation layers. • Manage and resolve incidents, service requests and operational issues relating to RPA services. • Perform root cause analysis (RCA) for recurring or critical production incidents and implement permanent fixes. • Support automation environments across Development, Test/UAT and Production. • Perform operational activities including bot scheduling, deployment support, configuration changes, environment maintenance and production validation. • Work closely with infrastructure and application support teams to resolve dependencies impacting automation services. • Maintain operational documentation, runbooks, support procedures and troubleshooting guides. Virtual Machine & Infrastructure Support • Support Windows virtual machines used for attended and unattended RPA workloads. • Troubleshoot VM-related issues including connectivity, availability, performance, user sessions, application dependencies and bot execution failures. • Support the configuration and maintenance of RPA runtime environments. • Work with infrastructure teams on VM provisioning, patching, upgrades, capacity and environment-related incidents. • Troubleshoot issues involving Windows services, permissions, network connectivity, authentication and application access. • Ensure RPA infrastructure remains stable, secure and available for scheduled automation workloads. Development, Enhancements & Bug Fixes • Develop, maintain and enhance automation solutions using Microsoft Power Automate Desktop. • Diagnose automation defects and implement production bug fixes. • Enhance existing automation workflows to improve reliability, performance and maintainability. • Develop reusable automation components and follow established RPA development standards and best practices. • Integrate automations with enterprise applications, APIs, files, databases and Microsoft ecosystem technologies where required. • Conduct unit testing, debugging and technical validation before deployment. • Participate in code reviews and ensure appropriate technical documentation and version control. DevSecOps & Release Management • Work within established DevSecOps and CI/CD practices for automation development and deployment. • Support controlled releases and deployments across environments. •

Key Responsibilities

Experience: 5–10 years Primary Technology: Microsoft Power Automate Desktop (PAD) / RPA Focus: RPA Operations, Production Support, Troubleshooting,



DevSecOps & Development Role Overview We are seeking an experienced Senior Consultant – Power Automate Desktop / RPA with strong hands-on expertise in supporting, troubleshooting, maintaining and developing enterprise automation solutions. This role has a strong operations and production support focus, alongside development, enhancement and bug-fixing responsibilities. The ideal candidate will be particularly strong in RPA operations, incident troubleshooting, virtual machine (VM) support and production stability, while also having hands-on development experience with Microsoft Power Automate Desktop. The Senior Consultant will take ownership of production issues, perform root cause analysis, troubleshoot automation and infrastructure-related problems, implement fixes and enhancements, and contribute to the ongoing stability, security and performance of the RPA environment. The role will work closely with business, application, infrastructure, security and engineering teams and contribute to DevSecOps, release management, operational governance and continuous improvement of the automation platform. Key Responsibilities RPA Operations & Production Support • Provide day-to-day operational and production support for Power Automate Desktop (PAD) and RPA solutions. • Monitor automation jobs, bot executions, schedules and overall platform health. • Troubleshoot failed or degraded automations and identify root causes across application, infrastructure, credentials, connectivity and automation layers. • Manage and resolve incidents, service requests and operational issues relating to RPA services. • Perform root cause analysis (RCA) for recurring or critical production incidents and implement permanent fixes. • Support automation environments across Development, Test/UAT and Production. • Perform operational activities including bot scheduling, deployment support, configuration changes, environment maintenance and production validation. • Work closely with infrastructure and application support teams to resolve dependencies impacting automation services. • Maintain operational documentation, runbooks, support procedures and troubleshooting guides. Virtual Machine & Infrastructure Support • Support Windows virtual machines used for attended and unattended RPA workloads. • Troubleshoot VM-related issues including connectivity, availability, performance, user sessions, application dependencies and bot execution failures. • Support the configuration and maintenance of RPA runtime environments. • Work with infrastructure teams on VM provisioning, patching, upgrades, capacity and environment-related incidents. • Troubleshoot issues involving Windows services, permissions, network connectivity, authentication and application access. • Ensure RPA infrastructure remains stable, secure and available for scheduled automation workloads. Development, Enhancements & Bug Fixes • Develop, maintain and enhance automation solutions using Microsoft Power Automate Desktop. • Diagnose automation defects and implement production bug fixes. • Enhance existing automation workflows to improve reliability, performance and maintainability. • Develop reusable automation components and follow established RPA development standards and best practices. • Integrate automations with enterprise applications, APIs, files, databases and Microsoft ecosystem technologies where required. • Conduct unit testing, debugging and technical validation before deployment. • Participate in code reviews and ensure appropriate technical documentation and version control. DevSecOps & Release Management • Work within established DevSecOps and CI/CD practices for automation development and deployment. • Support controlled releases and deployments across environments.



•

Skill Requirements

Experience: 5–10 years Primary Technology: Microsoft Power Automate Desktop (PAD) / RPA Focus: RPA Operations, Production Support, Troubleshooting, DevSecOps & Development Role Overview We are seeking an experienced Senior Consultant – Power Automate Desktop / RPA with strong hands-on expertise in supporting, troubleshooting, maintaining and developing enterprise automation solutions. This role has a strong operations and production support focus, alongside development, enhancement and bug-fixing responsibilities. The ideal candidate will be particularly strong in RPA operations, incident troubleshooting, virtual machine (VM) support and production stability, while also having hands-on development experience with Microsoft Power Automate Desktop. The Senior Consultant will take ownership of production issues, perform root cause analysis, troubleshoot automation and infrastructure-related problems, implement fixes and enhancements, and contribute to the ongoing stability, security and performance of the RPA environment. The role will work closely with business, application, infrastructure, security and engineering teams and contribute to DevSecOps, release management, operational governance and continuous improvement of the automation platform. Key Responsibilities RPA Operations & Production Support • Provide day-to-day operational and production support for Power Automate Desktop (PAD) and RPA solutions. • Monitor automation jobs, bot executions, schedules and overall platform health. • Troubleshoot failed or degraded automations and identify root causes across application, infrastructure, credentials, connectivity and automation layers. • Manage and resolve incidents, service requests and operational issues relating to RPA services. • Perform root cause analysis (RCA) for recurring or critical production incidents and implement permanent fixes. • Support automation environments across Development, Test/UAT and Production. • Perform operational activities including bot scheduling, deployment support, configuration changes, environment maintenance and production validation. • Work closely with infrastructure and application support teams to resolve dependencies impacting automation services. • Maintain operational documentation, runbooks, support procedures and troubleshooting guides. Virtual Machine & Infrastructure Support • Support Windows virtual machines used for attended and unattended RPA workloads. • Troubleshoot VM-related issues including connectivity, availability, performance, user sessions, application dependencies and bot execution failures. • Support the configuration and maintenance of RPA runtime environments. • Work with infrastructure teams on VM provisioning, patching, upgrades, capacity and environment-related incidents. • Troubleshoot issues involving Windows services, permissions, network connectivity, authentication and application access. • Ensure RPA infrastructure remains stable, secure and available for scheduled automation workloads. Development, Enhancements & Bug Fixes • Develop, maintain and enhance automation solutions using Microsoft Power Automate Desktop. • Diagnose automation defects and implement production bug fixes. • Enhance existing automation workflows to improve reliability, performance and maintainability. • Develop reusable automation components and follow established RPA development standards and best practices. • Integrate automations with enterprise applications, APIs, files, databases and Microsoft ecosystem technologies where required. • Conduct unit testing, debugging and technical validation before deployment. • Participate in code reviews and ensure appropriate technical documentation and version control. DevSecOps & Release Management • Work within established DevSecOps and CI/CD practices for automation development and deployment. • Support controlled releases and deployments across environments. •

Must Have Skill

Devops,Power Platform - Power Apps,Power Platform - Power Automate Desktop (RPA)

Good to Have Skill

Other Requirements

📌 Senior Technical Lead (India)
🏢 HCLTech
📍 India