Key Responsibilities :

1. Service Operations

- Supervise and coordinate daily restaurant floor operations.
- Ensure smooth and efficient service during breakfast, lunch, and dinner shifts.
- Assign tables and sections to stewards.
- Ensure timely order taking and food delivery.

2. Guest Service & Satisfaction

- Welcome and greet guests professionally.
- Assist guests with menu selection and provide recommendations.
- Handle guest complaints and resolve issues promptly.
- Ensure high levels of guest satisfaction and service standards.

3. Team Supervision

- Guide and supervise stewards and service staff.
- Conduct pre-shift briefings and communicate daily specials or updates.
- Ensure staff grooming, hygiene, and discipline standards are maintained.
- Train new team members on SOPs and service etiquette.

4. Order & Billing Management

- Ensure accurate order punching in the POS system.
- Coordinate with kitchen and bar for order preparation.




- Verify bills before presenting to guests.
- Handle cash/card payments as per company policy.

5. Hygiene & Compliance

- Ensure cleanliness of restaurant floor, tables, and service stations.
- Follow FSSAI and hygiene standards.
- Ensure proper table setup as per brand standards.

6. Inventory & Control

- Monitor service equipment, cutlery, crockery, and glassware usage.
- Report breakages, shortages, or maintenance issues.
- Assist in stock taking of restaurant supplies.

7. Coordination

- Act as a link between kitchen and service team.
- Coordinate for banquets, events, and group bookings when required.
- Support Restaurant Manager in achieving daily sales targets.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Captain (Bengaluru)
🏢 Gold Coins Club Resort
📍 Bengaluru