Designation: Senior Executive – Customer Support
Department: Marketing
Function: Customer Service
Grade: Customer Service – Domestic
Key Responsibilities & Required Skills
- Knowledge of the Chemical Industry.
- Understanding of documentation related to domestic business operations.
- Good verbal and written communication skills.
- Effective interdepartmental coordination.
- Good working knowledge of SAP.
- Knowledge of domestic and export business processes.
- Preparation and management of MIS reports.
- Coordination with internal departments to ensure smooth customer service operations.
Qualification & Experience
- Experience: Minimum 4–5 years in Export Customer Service.
- Experience in the chemical industry will be preferred.
- Should have knowledge of domestic and export processes.
Key Competencies
- Robust communication and coordination skills.
- Customer-oriented approach.
- Good documentation and reporting skills.
- SAP proficiency.
- Ability to manage multiple tasks efficiently.
Pay: ₹500,000.00 - ₹550,000.00 per year
Benefits:
- Provident Fund
Experience:
- export: 3 years (Preferred)
- Customer support: 3 years (Preferred)