Job Description: Customer Support Executive – EV Tech Support

Industry: Electric Vehicle (EV) / Automotive
Language: Kannada or Telugu

Job Summary

We are hiring a Customer Support Executive to handle customer queries and provide basic technical support related to electric vehicles, batteries, charging, and vehicle services.

Key Responsibilities

- Handle inbound and outbound customer calls.
- Resolve basic technical queries related to EVs, batteries, and charging.
- Provide accurate information and solutions to customers.
- Record customer interactions in the CRM system.
- Escalate complex issues to the concerned technical team.
- Maintain customer satisfaction and follow company processes.

Candidate Requirements





- 6 months to 1 year of experience in customer support or voice process.
- Graduate or Diploma holder; technical qualifications preferred.
- Good communication skills in English.
- Must know at least one regional language: Kannada or Telugu.
- Basic knowledge of automobiles or electric vehicles is an advantage.
- Valuable customer-handling and problem-solving skills.
- Willingness to work in shifts, if required.

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Executive (CSE) (Ambattur)
🏢 NextRise Solutions
📍 Ambattur