Job Summary

Business Analyst

Role Overview

As a Business Analyst –, you will serve as a strategic bridge between business stakeholders and intelligent automation capabilities

Operating directly from the client environment, you will lead the identification, design, and scaling of agent-driven automation use cases, combining traditional RPA with AI agents, decision intelligence, and orchestration to transform business operations.

This is a senior, client-facing role responsible not just for analysis, but for shaping the enterprise’s Agentic Automation roadmap and value realization strategy.

Key Responsibilities

What You’ll Do

Agentic AI Strategy & Value Discovery

- Lead discovery workshops to identify high-value opportunities for Agentic AI, beyond deterministic automation.
- Translate business problems into agentic workflows involving AI agents, human-in-the-loop, and automation orchestration.
- Define and drive an Agentic Automation pipeline aligned to business priorities and measurable outcomes.
- Build business cases for AI agents including productivity gains, decision acceleration, and experience improvement.

Process Intelligence & Transformation

- Conduct deep-dive As-Is / To-Be analysis, incorporating:
- - Autonomous decision-making layers
- Context-aware workflows
- Multi-agent collaboration scenarios

- Identify opportunities to augment processes with:
- - AI agents
- Document understanding
- Generative AI-driven reasoning

- Leverage process insights (task/process mining, heatmaps) to recommend agentic transformation opportunities.

Solution Design Collaboration





- Partner with Solution Architects to design end-to-end Agentic Automation solutions.
- Define functional requirements for AI agents, including Decision boundaries, Human escalation logic, Context handling
- Ensure alignment between business intent and agent behavior design.

Stakeholder Leadership & Change Enablement

- Act as a trusted advisor to client stakeholders on Agentic AI adoption.
- Evangelize an “Agentic-first” mindset (beyond automation-first).
- Lead workshops, demos, and value storytelling around AI-driven operations.
- Drive stakeholder alignment across business, IT, and transformation teams.

Delivery & Governance

- Guide teams through implementation lifecycle:
Discovery Design Build Test
- - Deploy

- Facilitate agile ceremonies and ensure functional alignment throughout delivery.
- Resolve business and functional issues during execution.

Knowledge Building & Reusability

- Identify and document reusable agentic patterns and blueprints.
- Develop case studies, value narratives, and adoption frameworks for enterprise scaling.

- cc

Success in This Role Looks Like

- Enterprise-wide adoption of Agentic AI use cases
- Measurable business impact through AI-driven decision automation
- Robust pipeline of scalable, reusable agentic solutions
- Stakeholder confidence in AI-led transformation initiatives

Skill Requirements

Must Have Skill

Advanced RPA - Agentic AI,Architecture design,Verbal Communication,Written Communication,Interpersonal Effectiveness

Good to Have Skill

Business Analysis

Other Requirements

📌 Senior Development Lead - Advanced RPA (India)
🏢 HCLTech
📍 India