Job Summary

Job Description: SAP PP/QM SME (Production Planning & Quality Management).

Role Overview

SAP PP/QM SME is responsible for managing, supporting, and optimizing manufacturing and quality processes within SAP (ECC/S/4HANA). The role ensures stable production operations, efficient planning, and strict quality control through strong AMS delivery and continuous improvement initiatives.

Key Responsibilities

Key Responsibilities

1. AMS Support & Service Delivery

- Provide L2/L3 support for SAP PP and QM modules
- Manage incidents, service requests, and problem tickets within SLA
- Perform root cause analysis (RCA) and drive permanent fixes
- Follow ITIL-based AMS processes (Incident, Problem, Change)

2. End-to-End Process Ownership

Production Planning (PP)

- Demand Management (PIRs, forecasting)
- Material Requirements Planning (MRP execution, planning runs)
- Production Orders / Process Orders lifecycle
- Work centers, routings, BOM management
- Shop floor control and confirmations
- Capacity planning & scheduling

Quality Management (QM)

- Quality planning (inspection plans, master data)
- Quality inspection processes (GR, in-process, final inspection)
- Defect recording and quality notifications
- Usage decision and batch management
- Integration with procurement and production quality flows

3. Change & Enhancement Management

- New project discussions, analysis, roadmap discussions, solution and planning.
- Handle Change Requests (CR lifecycle) end-to-end
- Gather business requirements and prepare Functional Specifications (FS)
- Coordinate with ABAP, Basis, and integration teams
- Support testing cycles (UT, SIT, UAT) and go-live activities

4.



Stakeholder & Governance Management

- Act as a bridge between business (Manufacturing, Quality, Supply Chain) and IT
- Engage with global stakeholders across regions
- Participate in:
- - Governance meetings
- CAB discussions
- Monthly service reviews

- Provide process improvement recommendations

5. Cross-Module Integration

- Strong integration with:
- - MM (Procurement & Inventory Management)
- EWM/WM (Warehouse processes)
- SD (Make-to-Order scenarios)
- FI/CO (Product costing, settlement)

- Ensure end-to-end manufacturing flow consistency

6. Continuous Service Improvement (CSI)

- Identify opportunities in:
- - Production planning automation
- Quality defect automation/analytics

- Support AI/GenAI and automation initiatives
- Drive process standardization and simplification
- Contribute to reusable assets and knowledge base

7. Documentation & Compliance

- Maintain SOPs, KT artifacts, and process documentation
- Ensure compliance with:
- - Audit requirements (SOX, IMEI/PMEI)

- Support internal/external audits and quality checks

Skill Requirements

Functional Expertise

- Strong hands-on experience in SAP PP & QM (5–12+ years)
- Expertise in:
- - MRP runs and planning strategies
- Production Orders & confirmations
- - BOMs, routings,



and work centers
- Quality inspection and notifications
- Batch management & traceability

- Experience in S/4HANA (mandatory for E3, preferred for E2)

Technical Knowledge

- Ability to create Functional Specifications (FS) for developments
- Understanding of:
- - Interfaces (IDOCs, APIs)
- Integration with MES systems (preferred)

- Basic ABAP debugging (nice to have)

Domain Knowledge

- Manufacturing industry exposure (discrete/process)
- Understanding of:
- - Supply chain planning
- Production lifecycle and plant operations
- Quality compliance processes

Soft Skills

- Solid communication and stakeholder engagement
- Analytical problem-solving skills
- Ability to manage critical production issues
- Mentoring capability (expected for E3 level)

Key KPIs

- SLA adherence (>98%)
- Production issue resolution time
- Reduction in recurring defects/issues
- Planning accuracy improvements
- Automation/CSI contributions

Preferred Qualifications

- SAP PP or QM Certification
- S/4HANA manufacturing experience
- Experience with advanced planning (PP/DS, APO, IBP – optional)
- Integration exposure to MES/Industry 4.0 systems

Differentiators for Global Manufacturing Accounts (e.g., Husqvarna)

- Multi-plant/global manufacturing operations
- High dependency on MRP stability and production continuity
- Strong focus on quality compliance and traceability
- Integration with warehouse automation and plant systems
- Emphasis on standardization and automation

Must Have Skill

SAP ECC,SAP S/4HANA Production Planning,SAP S4HANA

Good to Have Skill

Other Requirements

📌 Technical Specialist (India)
🏢 HCLTech
📍 India