About the Role

BLR Brewing Co. is looking for a warm, confident, and guest-focused Guest Relations Executive to be the face of the brand and create memorable experiences for our guests. The ideal candidate should have excellent communication skills, a polished personality, and a strong understanding of hospitality and guest service.

Key Responsibilities

* Welcome and assist guests with a warm and professional approach.

* Manage reservations, guest seating, table allocation, and waitlists.

* Build positive relationships with regular, VIP, and new guests.

* Understand and cater to guest preferences and special requests.

* Handle guest queries, feedback, and complaints professionally.

* Coordinate closely with the service, bar, kitchen, and operations teams.

* Ensure smooth guest flow and an elevated dining experience.

* Assist with special occasions, events, and guest requirements.





* Follow up on guest feedback and ensure concerns are addressed promptly.

* Maintain high standards of grooming, hospitality, and professional etiquette.

What We’re Looking For

* 1–3 years of experience in guest relations, hospitality, restaurants, hotels, or premium F&B.;

* Excellent communication and interpersonal skills.

* Confident, approachable, and pleasant personality.

* Strong customer-service and problem-solving skills.

* Good grooming and professional presentation.

* Ability to work adaptable shifts, weekends, and holidays.

* Prior experience with restaurant reservations/POS systems will be an advantage.

Pay: ₹24,000.00 - ₹26,000.00 per month

Benefits:

- Food provided
- Health insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Guest Relations Executive (Bengaluru)
🏢 BLR BREWING
📍 Bengaluru