Company Description The Fiori Resort is a luxurious farm-style retreat located about 30 km from Bengaluru in the tranquil landscapes of Doddaballapura. The resort combines natural beauty with modern comforts, offering guests an inviting space for relaxation and rejuvenation. It serves as an ideal destination for weekend getaways, family vacations, and special celebrations, supported by high-quality amenities and attentive service. Team members contribute to creating memorable experiences for guests through a balance of tranquility, elegance, and hospitality. Role Description The Front Office Manager is a full-time, in office role based at The Fiori Resort near Bengaluru. This role oversees daily front office operations, including reception, reservations, check-in and check-out processes, and guest inquiries. The individual ensures prompt, courteous, and efficient service, manages front office staff scheduling and performance, and maintains accurate records and reports. Responsibilities include handling guest feedback and escalations, coordinating with housekeeping and other departments, and upholding standards for guest satisfaction and resort presentation. The Front Office Manager also supports training, process improvements,



and adherence to policies and procedures to ensure a smooth guest experience. Qualifications
• Strong Front Office and Customer Service skills, with a focus on delivering a welcoming and efficient guest experience.
• Proven ability in Customer Satisfaction, including handling feedback, resolving issues, and maintaining high service standards.
• Office Administration capabilities, such as managing records, reports, reservations systems, and daily operational tasks.
• Excellent Communication skills for interacting with guests, team members, and external partners in a professional manner.
• Experience in hospitality or resort/hotel front office management preferred.
• Ability to lead, train, and motivate a diverse team in a fast-paced environment.
• Strong organizational and problem-solving skills, with attention to detail and time management.
• Comfort with using hotel management software and basic computer applications.
• Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is an advantage.

📌 Front Office Manager (Bengaluru)
🏢 The Fiori Resorts
📍 Bengaluru