About the Role
As a Customer Journey Advisor, you will guide travelers throughout their journey, from the initial inquiry to post-trip feedback, ensuring a smooth, personalized and reliable customer experience.

Key Responsibilities
1. Manage affluent and HNI customers through a personalized, consultative and relationship-driven sales approach. 2. Understand customer travel preferences, budgets, family requirements, and expectations to recommend customized Europe holiday packages. 3. Design and present tailor-made Europe itineraries aligned with ORN routes, private van services, hotels, sightseeing and operational feasibility. 4. Handle customer consultations, proposals, negotiations, follow-ups, and booking closures. 5. Coordinate with Product, Supply and Operations teams to ensure seamless booking execution and customer satisfaction. Ideal Candidate Profile 1. Mandatory: Hands-on experience in directly selling Europe holiday packages to customers. 2. Experience in Europe GIT/FIT, tailor-made Europe tours, premium international travel or luxury leisure sales is preferred.
• Interested candidates can apply: [email protected]

📌 Customer Journey Advisor (Bengaluru)
🏢 ORN Journeys
📍 Bengaluru