Company Description Universal Biotechnology – The Path Of Research is a leading Indian distributor of laboratory research reagents, consumables, and equipment, focused on offering a “One Stop, Infinite Choices” experience to scientific customers. Founded by a dynamic team with over 15 years of industry experience, the company combines deep sector knowledge with a strong commitment to customer satisfaction. Universal Biotechnology aims to deliver products and services of consistently high standards that exceed expectations in the bio-research community. Guided by the vision of “Achieving the trust with honesty,” the company strives to build long-term, transparent relationships. Its mission is to create value for every business through novel products that support cutting-edge research. Role Description The Key Account Associate role is a full-time, on-site position based in New Delhi. This role involves managing and growing relationships with key customers, understanding their research needs, and recommending suitable reagents, consumables, and equipment. The Key Account Associate will handle order coordination, follow-ups, and issue resolution to ensure a smooth customer experience. Daily responsibilities include maintaining accurate account records, preparing quotations, tracking sales performance,



and collaborating with internal teams such as logistics, finance, and technical support. The role also includes identifying new business opportunities, participating in product presentations or demos, and providing feedback to management on market trends and customer preferences. Qualifications
• Strong Interpersonal Skills and Customer Service abilities to build trust-based, long-term relationships with key accounts.
• Effective Communication skills for explicit discussions with clients, internal teams, and external partners.
• Solid Analytical Skills to interpret sales data, customer requirements, and market trends for informed decision-making.
• Account Management experience to handle multiple accounts, track performance, and support retention and growth.
• Basic understanding of biotechnology, life sciences, or laboratory products; prior experience in a scientific or B2B sales environment is an advantage.
• Bachelor’s degree in life sciences, biotechnology, business, or a related field preferred.
• Proficiency with MS Office and CRM or sales tracking tools, along with strong organizational and time-management skills.
• Ability to work on-site in Recent Delhi, collaborate with cross-functional teams, and travel to customer locations as needed.

📌 Key account associates (New Delhi)
🏢 Universal Biotechnology -The Path Of Research
📍 New Delhi