REPORTING RELATIONSHIP

POSITION REPORTS TO: SENIOR MANAGER

DEPARTMENT: QSF ADMINISTRATION

POSITION LOCATION: VADODARA, INDIA

POSITION SUMMARY

QSF Project Managers manage multiple settlement dockets at once, ranging from several hundred to several thousand claimants. They work with staff at all levels, including senior and executive management, and serve as the main point of contact for clients using Company's full suite of settlement administration services. The role requires a willingness to learn Company's service lines and how each one affects the QSF process. QSF Project Managers oversee the entire QSF administration process, from receipt of docket information through final disbursement of funds and QSF closure. The ideal candidate adapts readily to changing priorities, business drivers, and organizational needs. They can work independently in a fast-paced environment and partner proactively with teams across Company, building strong relationships through warmth and tact. Candidates must be comfortable handling a high volume of sensitive and confidential information with excellent attention to detail. A strong sense of urgency, ownership, and professionalism are essential.

JOB RESPONSIBILITIES

• Serve as the primary point of contact for law firm inquiries and the internal point of contact for processing departments, relaying time-sensitive information to law firms promptly.

• Set up new projects in Company Connect according to the SOW.

• Ensure QSFs and dockets are accurate for reconciliation, reporting, and closure. They are responsible to manage the QSF end to end along with closure.

• Coordinate and validate all disbursements from the QSF to law firms, claimants, third parties, etc. in line with the Master Settlement Agreement and Company Service Level Agreements.





• Delegate work to QSF Analysts and Client Service Representatives and use company resources effectively to complete assignments.

• Perform a secondary review of completed work from analysts before it is shared with law firms, to ensure accuracy and completeness.

• Maintain the confidentiality of settlement, client, and claimant information.

• Provide regular, accurate status reports to clients on claims across Company services and multiple QSF dockets (e.g., Defense Approval, Treasury Reports).

• Ensure quality control across each QSF docket, including the accuracy of claimant information and proper execution of legal documents.

• Train analysts on recent QSFs based on the SOW.

• Adhere to Company policies, procedures, and compliance requirements.

• Develop and maintain Standard Operating Procedures (SOPs) and comprehensive training documents.

PROFESSIONAL QUALIFICATIONS/EXPERIENCE

• Bachelor's degree in accountancy, Finance, Project Management or related field

• 3+ years of experience in Fin Ops and at least 5-7 years of total experience in operation of US MNC.

• Litigation and reconciliation related experience preferrable.

• Exposure of project management or certification will be appreciated

TECHNICAL SKILLS AND ABILITIES

• Strong computer skills, including proficiency with Microsoft Office (Word, Outlook, Excel, and

PowerPoint).

• Excel skills: X-Lookup, V-lookup, Pivot Table, Conditional Formatting, Data Validation, Charts, Index etc.

• Excellent knowledge of Data analysis & Interpretation.

• Accounting/Finance basic concepts, Reconciliation with Bank statements.

• Excellent verbal, written, organizational, analytical, problem-solving and interpersonal skills.

• Customer Service and decision-making skills.

📌 QSF Project Manager (Vadodara)
🏢 Asian Hires
📍 Vadodara