Key Responsibilities
• Build, QA and deploy emails, nurture programs and landing page assets in HubSpot. Manage the email send calendar and maintain scalable templates (emails/forms).
• Monitor bounces, spam complaints and sender reputation, and flag issues early. Follow IP warming and list hygiene best practices.
• Run routine database audits covering lead validation, deduplication and standardization. Execute list imports, audience segmentation and suppression lists.
• Support GDPR and CAN-SPAM compliance across email and data activities, including unsubscribe and suppression management.
• Work the marketing ops request queue, run QA checks before every send, and flag HubSpot-to-Salesforce sync issues to resolve. Create and maintain SOPs and process documentation. Qualifications
• 1-3 years in Marketing Operations or email marketing, preferably within a B2B SaaS environment. Experience executing nurture programs and email campaigns.
• Robust working proficiency in HubSpot. Familiarity with Salesforce. Working knowledge of HTML/CSS preferred.
• Careful, process-driven approach to QA, data accuracy and documentation.
• Working knowledge of GDPR and CAN-SPAM requirements.
• Strong written and verbal English communication skills, with the ability to work clearly with cross-functional teams.